Delivery Information

1. Introduction

At GuruVedic, we understand how important it is for you to receive your orders on time. Our dedicated logistics team works with trusted courier partners to ensure timely and safe delivery. Below are the details regarding our shipping and delivery policies.

2. Shipping & Delivery Policy

We ship across India and select international locations. Orders are processed within 24-48 hours after confirmation (excluding Sundays and public holidays).

Domestic Shipping (India)

✔ Standard Delivery: 4-7 business days
✔ Express Delivery: 2-4 business days (available for select locations)
✔ Same-Day or Next-Day Delivery: Available in select cities for an additional charge

International Shipping

✔ Estimated delivery time: 10-15 business days
✔ Shipping costs and applicable customs duties will be calculated at checkout
✔ Customers are responsible for any additional import duties or taxes imposed by their country

3. Shipping Charges

✔ Free Shipping on all orders above ₹[X] within India
✔ A nominal shipping fee applies for orders below ₹[X] (calculated at checkout)
✔ Express delivery options available at an extra cost, shown at checkout

4. Order Processing & Dispatch

✔ Orders placed before 2 PM IST will be processed on the same day.
✔ Orders placed after 2 PM IST will be processed on the next business day.
✔ Tracking details will be shared via email and SMS once the order is shipped.

5. Order Tracking & Status Updates

Once your order is shipped, you will receive a tracking link via email/SMS. You can also track your order in the “My Orders” section of your GuruVedic account.

6. Delayed or Undelivered Orders

While we strive to ensure timely deliveries, external factors such as weather, courier service disruptions, or high-demand periods may cause delays. If your order is delayed beyond the estimated time, please contact our support team at [Support Email/Phone] for assistance.

7. Incorrect or Incomplete Address

Ensure your shipping address is accurate at checkout. If an address error is detected:
✔ You can request an address change within 12 hours of placing the order.
✔ If the order has already been dispatched, we cannot modify the address. In such cases, delivery failures due to incorrect addresses may lead to additional reshipping charges.

8. Shipping Restrictions

✔ We do not deliver to PO Boxes or military addresses.
✔ Certain remote locations may experience extended delivery times.
✔ International shipping is subject to customs regulations, which may affect delivery times.

9. Contact Us

For any shipping-related queries, reach out to us:
📩 Email: [Support Email]
📞 Phone: [Support Number] (Available Mon-Sat, 9 AM – 6 PM IST)